INTERN - Global Digital Communication

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Location: Paris or Marseille, France

Dates: April - September 2026 (5 months)

YOUR ROLE

As a Social Media intern, you will be part of the Global Social Media team and contribute to the day-to-day management of CEVA’s social media presence. You will help ensure consistent community management, support content execution, and contribute to reporting and governance so that all social media activities are aligned with CEVA’s standards and brand voice.

WHAT YOU ARE GOING TO DO

• Support daily community management across CEVA’s social media platforms (LinkedIn, Instagram, Facebook, TikTok, YouTube, X, etc.), including monitoring comments, messages and mentions.
• Provide timely and professional first-level responses when appropriate, in line with CEVA’s tone of voice and guidelines.
• Identify and escalate customer cases or sensitive topics to Customer Support and relevant internal stakeholders, following established escalation processes.
• Track open topics, escalations and pending items to support proper follow-up and closure.
• Contribute to monthly social media reporting and performance summaries, ensuring accuracy, consistency and on-time delivery.
• Help identify key themes, recurring questions and potential reputation risks to support continuous improvement and optimization of our social media approach.
• Support day-to-day alignment with Customer Support teams to ensure smooth handovers and coordinated responses on operational topics.
• Assist with content production and publishing when needed (copy checks, formatting, tagging, and basic adaptation to each platform).
• Contribute to the maintenance and improvement of governance assets such as the Social Media How-to Guide and Social Media Brand Standards.
• Ensure that tasks, actions and outputs are properly documented in tracking tools and internal systems, supporting overall operational efficiency within the Global Social Media team.

WHAT ARE WE LOOKING FOR?

• Master’s degree in Marketing, Communications, Digital Media, or a related field.
• Basic understanding of major social media platforms (LinkedIn, Instagram, Facebook, TikTok, YouTube, X, etc.).
• Strong digital-first writing and communication skills.
• High attention to detail and consistency in execution.
• Good organizational skills and ability to manage multiple tasks in parallel.
• Comfortable working with reporting templates, spreadsheets and recurring processes.
• Fluent in English (written and spoken) is mandatory.
• Collaborative, team-oriented mindset, proactive, service-minded and solution-focused approach.

Desirable:

• Initial experience in community management, social media, or digital communications (internship, student project, freelance, etc.).
• Familiarity with social media management and listening tools (e.g. Brandwatch or similar).
• Interest in B2B communications and/or the logistics and supply chain industry.
• Basic understanding of social media performance metrics and reporting principles.

WHAT DO WE OFFER?

We offer a experience within an international, growing organization where recognition, learning and development are at the heart of our culture. You will benefit from:

• A dynamic and supportive environment within a global social media and digital communications team.
• Hands-on exposure to community management, content operations, and performance reporting for a global brand.
• Coaching and guidance to help you build strong operational and digital skills and gain autonomy.
• A competitive package adapted to your status within one of the world’s leading logistics providers.

ABOUT TOMORROW

At CEVA, we value your professional and personal growth. This internship will give you a solid first experience in global social media operations and can open the door to future opportunities within the Group.

Join CEVA and help shape our digital presence while building your career for tomorrow.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.