IT Operational Specialist 3DEXPERIENCE H/F

Job Description:

Airbus Helicopters islooking for an IT Operational Specialist 3DEXPERIENCE (d/f/m) to join our E2E Develop Domain based in Marignane, France and Donauworth, Germany.

You will be part of a team developing and maintaining PLM solutions. As part of the OnePLM PSL, you will be actively involved in activities aiming at ensuring the performance, stability, and continuous operability of our 3DEXPERIENCE platforms.

We offer an exciting opportunity for an IT Operational Specialist at Airbus Helicopters in Marignane. This key role supports the "3DEXPERIENCE solution rollout" team within the One Platform DDMS team. Our upcoming goals include addressing obsolescence, guaranteeing operational robustness, and actively participating in the company's digital transformation.

As an IT Operational Specialist, you will work within a multidisciplinary team. You will collaborate closely with technical experts (Architects, Developers, Technology Specialists, Infrastructure teams) to ensure service continuity and resolve operational incidents.

We seek individuals with technical curiosity, keen attention to detail, and a strong commitment to delivering results. We prioritize passion, a willingness to learn and share, the ability to implement innovative operational practices, and a proactive spirit in facing challenges.

Your working environment:

Major economic hub with Marseille-Provence Airport, Marignane is a dynamic city in the southeast of France. It is located near the cities of Aix-en-Provence and Marseille, which host a rich cultural and tourist offer. Close to the beaches of the Côte Bleue, it offers many options for water sports activities.

How we care for you:

• Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
• Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
• Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
• Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

As an IT Operational Specialist, your responsibilities will include:

• Ensuring the operational stability and smooth functioning of the 3DEXPERIENCE solution within Airbus Helicopters' information system.
• Implementing and maintaining the necessary configurations to meet the operational and cybersecurity requirements for the 3DEXPERIENCE solution.
• Executing, monitoring, and optimizing the multi-Business Unit deployment processes for the 3DEXPERIENCE solution.
• Managing, maintaining, and continuously improving the services provided to our end-users, focusing on operational efficiency.
• Actively participating in incident resolution and request management, ensuring effective communication on service status.

Your Challenges:

• Demonstrated experience in IT operations, system administration, technical support, or preferably in the aerospace sector.
• Strong technical knowledge of the 3DEXPERIENCE platform and its modules.
• Ability to work effectively within an Agile/Scrum (e.g., SAFe) environment for the delivery of operational improvements.
• Demonstrated expertise in the use and administration of deployment and automation tools (Saltstack, Vault, Consul, Control-M, Airflow).
• Proficiency in managing the end-to-end incident flow, reporting, and request creation via ServiceNow.
• Close collaboration with development and infrastructure teams to ensure consistency and efficiency in deployments and the resolution of operational issues.
• Ability to maintain effective communication with teams in English.
• Aptitude to work in an international and multicultural environment.

Your profile

As the successful candidate, you will be able to demonstrate the following skills and competencies:

• Master's degree (or equivalent) in Information Technology or a related field.
• Strong technical IT background (system administration, automation, scripting, networking: Linux Redhat, AIX, Oracle DB, MSSQL).
• Comprehensive knowledge of Digital Technologies (java, MQL, python)
• Proficiency in Agile/Scrum project methodologies.
• Advanced level of English and French.
• Demonstrated learning agility, initiative, and innovative thinking.
• Excellent problem-solving skills and a proactive approach to operational challenges.
• Adaptability in a dynamic environment.
• Value-oriented, with the ability to evaluate various technical approaches and solutions.

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.

Take your career to a new level and apply online now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company:
Airbus Helicopters SAS

Employment Type:
Permanent

Classe Emploi (France): Classe G13

Experience Level:
Professional

Job Family:
Digital

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected] .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.