Apprenticeship - Product & Business Operations Coordinator

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

YOUR ROLE

Cargo Care and Business Support products are a range of value-added services designed to help our customers protect their cargo, improve operational efficiency, optimize performance, and streamline the management of their documentation and financial flows.

WHAT ARE YOU GOING TO DO?

As a Product Operations Coordinator, you will be responsible for the following:

Operational Support

• Map product costs in coordination with various CMA CGM departments, agencies, and external suppliers
• Support inventory management
• Ensure proper application of procedures and compliance with product-related rules
• Monitor execution and contribute to process improvement initiatives

Product Support

• Contribute to geographical expansion of the product offering
• Develop Standard Operating Procedures (SOPs)
• Create and update generic processes
• Develop marketing tools, including content and presentations

Commercial Support

• Input and maintain pricing in internal systems
• Contribute to internal and external product promotion (materials, communications, campaigns)
• Prepare and participate in webinars and commercial presentations
• Monitor commercial performance using internal tools (reporting and KPI analysis)

WHO ARE WE LOOKING FOR?

• You are currently pursuing a Master’s degree (Business, Logistics, Transport, or related field)
• You have a first experience in commercial or marketing roles, ideally in a maritime or logistics environment
• You are fluent in English with strong proficiency in Microsoft Office tools, especially Excel and PowerPoint
• You are organized, autonomous, and proactive, with an entrepreneurial mindset
• You validate strong interpersonal and communication skills, with the ability to work effectively in a team environment

Find out more about CMA CGM Group's Sustainable Development approach and net zero carbon emissions by 2050 ambition.
Find out more about CMA CGM exceptional work environment .
91,3% of our interns and apprentices recommend CMA CGM Group for a professional experience!