IT Functional expert

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

THE ROLE :

Within the IT Shipping Customer department (Domain "Booking & Documentation"), the Functional Expert will work closely with Business Product Owners (CMA CGM). He/she will also work with IT counterparts (Applicative domains members and Architecture) & Development Partner, and potentially for other IT Shipping domains.

Main link between Product Owners & IT, the Functional Expert mission is to:
• Capture/Qualify the Business Requirements from Business Units/POs & describe Detailed Business Requirement (BRD), so that both Product Owners and IT teams fully understand and validate the business needs
• Review product backlog with Product Owners, collect priorities and contribute to framing phases.
• Validate Design Documents submitted by IT teams in accordance with Product Owners guidelines
• Contribute/Set up User Acceptance Tests organization & provide required support to Business testers
• Ensure the communication to Business teams on the progress of deliveries
• Ensure transversal functional consistency of the Information System of the Group

WHAT ARE YOU GOING TO DO :
• Develop a strong and close relationship with Business Units and IT teams
• Translate in a common & understandable language the accurate business request from Business Units towards IT teams
• Ensure that deliveries correspond to the business requests expressed
• Coordinate activities between various IT contributors to deliver as planned
• Functional support to technical specifications or developments
• Test deliveries of our partners
• Provide regular, timely, effective and efficient reporting to IT management
• Participate in establishing governance, best practices, templates, policies, tools and partnerships to expand and mature these responsibilities.
• Apply CMA CGM methods & processes

WHO ARE WE LOOKING FOR :
• Master's degree
• Professional English fluent, French is a plus
• Experience in Shipping industry, on Business and/or IT side
• Knowledge of Shipping Booking & Documentation processes is a plus
• Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
• Autonomy, reactivity & pro-activity
• Analytic capacity, ability to go into details and synthesis mind
• Ability to manage priorities & progress of several subjects in parallel
• Ability to quickly improve skills in various functional areas
• Technical skills : SQL, API (swagger...etc)
• IT-minded

Come along on CMA CGM's adventure !